Privacy Policy

Introduction

HydroAlgorithmics Pty Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all users of the HydroAlgorithmics website, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact us at info@hydroalgorithmics.com.

Collection of Information

To use the HydroAlgorithmics website, we may require information from you in order to provide the best service possible. Correspondence may also be collected and stored, particularly in regard to sales, support and accounts. Information may be collected by HydroAlgorithmics Pty Ltd via telephone, email, mail, fax or directly through our website.

Use of Collected Information

HydroAlgorithmics Pty Ltd uses collected information to provide you with products and services, and to help ensure a high level of customer service. Correspondence may be recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer (SSL) technology. When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our website, you may email us at info@hydroalgorithmics.com.

Access to Collected Information

If your personally-identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at support@hydroalgorithmics.com.

Orders

If you purchase a product or service from us, we may request certain personally-identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

HydroAlgorithmics Pty Ltd uses personally-identifiable information for essential communications, such as emails, software update notifications and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you wish to opt out of receiving such correspondence, you may request to be removed from our mailing list by emailing us at info@hydroalgorithmics.com.

You will be notified when your personal information is collected by any third party that is not our agent or service provider, so that you can make an informed choice as to whether or not to share your information with that party.

Third Parties

HydroAlgorithmics Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally-identifiable information for any other purpose.

HydroAlgorithmics Pty Ltd will not share your information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and / or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the HydroAlgorithmics website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the hydroalgorithmics.com domain.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement on the website and any other places that we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.